Social Skills and Communication

Effective communication and quality social relationships are the key to personal and professional success. This category will help you improve the way you communicate with others – whether at home, at work, or in the community.

Better understanding of yourself and others will open doors to clearer collaboration, trust, and the ability to lead or support others.

The category includes the following modules:

• Communication Style
  You will discover how you affect others and what communication style comes naturally to you.
• Conflict Management
  You will learn how to resolve tense situations without unnecessary emotions and with respect.
• Level of Empathy
  You will explore your ability to empathize with the feelings and needs of others.
• Active Listening
  You will find out how to truly listen and show interest in what the other person is saying.
• Nonverbal Communication
  You will uncover the significance of gestures, facial expressions, and body language in everyday interactions.
• Argumentation Skills
  You will improve your ability to explain, defend, and assert your opinions effectively and courteously.
• Expression in Public Speaking
  You will learn how to engage the audience and speak confidently and clearly.