During the negotiation, you notice that the other party is using manipulative techniques. How do you respond?

  • I will remain calm and subtly turn the situation to my advantage.
  • I will use counterarguments that neutralize their tactics.
  • I ignore the manipulation and bring the discussion back to the facts.
  • I will use humor or light irony to throw them off balance.
  • I will make them feel that their techniques are transparent, and thus weaken them.

26 – 40 years: Negotiation and persuasion Start →