Master conflict management skills

Master conflict management skills

Develop your communication skills and turn conflicts into opportunities.

Conflict management is not just about avoiding discomfort. It is an opportunity for personal and professional growth. Utilize techniques of active listening, empathy, and assertive communication to shift the dynamics of conflict to a positive one. Every conflict offers you a chance to learn something new about yourself and others, making you a more empathetic and flexible professional. Invest in your personal development through effective conflict resolution.

Interested in this topic? Read more: Brain mechanisms of conflict resolution: How to optimize thinking for harmony and collaboration Want to find out where you stand personally? Take a short test at the end of the page and gain a better understanding.

How does this apply to you? Choose the answers that describe you best:

Imagine that someone at work is unfairly criticizing your work in front of others. How do you react?

Choose the answer that best describes you.

In a conflict with a close friend, you find out that you have completely different perspectives on the issue. What will you do?

Choose the answer that best describes you.

You find yourself in a situation where two colleagues are having a heated argument and the tension is rising. How do you behave?

Choose the answer that best describes you.

You are in a discussion with someone who is provoking you and trying to unsettle you. How do you respond?

Choose the answer that best describes you.

Your supervisor gives you unfair feedback. How do you respond?

Choose the answer that best describes you.

When you have a disagreement with a close person and realize that your words have hurt them deeply, what will you do?

Choose the answer that best describes you.

How do you react when you see someone in your vicinity behaving aggressively towards another person?

Choose the answer that best describes you.

When you get into a disagreement with someone who has authority (e.g. a boss, teacher, older family member), how do you react?

Choose the answer that best describes you.

What is your first impulse when someone unexpectedly questions your competence or abilities?

Choose the answer that best describes you.

Imagine that you are part of a group where two people get into a heated argument. What will you do?

Choose the answer that best describes you.

Conflict resolution

Get an evaluation of your answers

Enter your email to create an account and link this test to it. After you submit all 10 answers, we’ll show your evaluation on the page and email you a link.