- I will remain calm, come up with a logical response, or ask for more information.
- I will try to clarify it and offer an answer that is closest to what I think.
- I will take a moment to find the answer, but I feel a bit taken aback.
- I don't know how to answer, but I'll try to apologize and say that I'll look into it later.
- I remain completely speechless, which lowers my self-confidence.
