Communication and relationship skills
Communication
Nonverbal communication: What we don't say aloud often speaks the loudest.
In the waiting room, you notice that someone is sitting with their arms and legs crossed, looking with a neutral expression. What does that tell you?

In the waiting room, you notice that someone is sitting with their arms and legs crossed, looking with a neutral expression. What does that tell you?

It looks closed off, maybe they don't feel comfortable.
He is probably just tired or bored.
It could be a defensive posture – protecting something.
I do not judge people by the way they sit.
He comes across as someone who keeps his distance, which I respect.

Nonverbal communication: What we don't say aloud often speaks the loudest. Start →