Personality tests and articles for better self-awareness, thinking and decision-making | Smolfi
  1. Communication and relationship skills
  2. De-escalation
  3. De-escalation of conflicts: How to manage tense situations
  4. Which sentence is closest to you in a tense debate?

Communication and relationship skills

  • Communication
  • Empathy
  • Conflict situations
  • Social skills
  • Assertiveness
  • Criticism and feedback
  • Communication skills
  • Nonverbal strength
  • Clear message
  • Cultural empathy
  • Feedback
  • Compromise
  • Active listening
  • Building trust
  • Maintaining contacts
  • De-escalation
  • Client communication
  • Speech shadowing
  • Conversation windows
  • Consent and sharing
  • Lightness in dialogue

Which sentence is closest to you in a tense debate?

Communication and relationship skills

  • Communication
  • Empathy
  • Conflict situations
  • Social skills
  • Assertiveness
  • Criticism and feedback
  • Communication skills
  • Nonverbal strength
  • Clear message
  • Cultural empathy
  • Feedback
  • Compromise
  • Active listening
  • Building trust
  • Maintaining contacts
  • De-escalation
  • Client communication
  • Speech shadowing
  • Conversation windows
  • Consent and sharing
  • Lightness in dialogue

  • "Help me understand your perspective."
  • "I hate it when it goes awry."
  • "Something here doesn't add up, but I don't know what yet."
  • "I won’t let this go easily."
  • "I will wait to see how it develops."

De-escalation of conflicts: How to manage tense situations Start →

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