Communication and relationship skills
Conversation windows
Conversational windows: The art of timing in conversation

Communication and relationship skills

Communication
Empathy
Conflict situations
Social skills
Assertiveness
Criticism and feedback
Communication skills
Nonverbal strength
Clear message
Cultural empathy
Feedback
Compromise
Active listening
Building trust
Maintaining contacts
De-escalation
Client communication
Speech shadowing
Conversation windows
Consent and sharing
Lightness in dialogue

Conversational windows: The art of timing in conversation

Communication and relationship skills

Communication
Empathy
Conflict situations
Social skills
Assertiveness
Criticism and feedback
Communication skills
Nonverbal strength
Clear message
Cultural empathy
Feedback
Compromise
Active listening
Building trust
Maintaining contacts
De-escalation
Client communication
Speech shadowing
Conversation windows
Consent and sharing
Lightness in dialogue

Imagine that someone starts talking about something that interests you, but you are currently thinking about something completely different. What do you do first?

Select an answer:

I listen carefully, even though I don't fully perceive it yet. I will wait until they finish speaking, and then I will return to my thought. I will capture the keywords and respond accordingly. I will interrupt him, as I am currently unable to concentrate. I smile and nod, but mentally I'm still somewhere else.

What is your relationship with moments of silence during a conversation?

Select an answer:

I perceive them as a natural part of the conversation. I feel the urge to fill them quickly with words. I use them to observe the second person. Silence makes me nervous, I don't know what is expected of me. I often feel the strongest connection with the other person at that moment.

Imagine someone interrupts you. How does it affect your mood?

Select an answer:

Most of the time I withdraw and let him talk. I will raise my voice to maintain my space. I am trying to understand why he interrupted me. I feel overlooked and I will end the topic. I perceive it as a challenge and I will engage even more intensively.

Which of these statements describes you best in a group discussion?

Select an answer:

I am waiting until I am called to speak. I tend to talk when I think silence is imminent. I respond to the non-verbal cues of others. I am trying to be the first to set the tone of the conversation. I step in only when I feel that I can make a difference.

How do you react when someone asks you a very open-ended question?

Select an answer:

I will respond briefly and wait to see where it will go next. I will ponder whether there is something more hidden behind the question. I will say what I think the other wants to hear. I'll make a joke to lighten the situation. I will open up more than I originally planned.

If someone frequently checks their phone during a conversation, what do you think?

Select an answer:

It seems they have something important. Something in our conversation is probably boring him. I feel ignored. I will remind him with a gentle gesture. I'll leave it as it is, but I'll disconnect mentally.

Which of these expressions would you use if someone brought up a topic you know a lot about?

Select an answer:

I'll let him talk and only add to it when he makes a mistake. I will add my perspective, even though it slightly differs. I will signal with my eyes that I am ready to enter. I will laugh and move on to another topic. I appreciate that he is interested and listens.

What does "the right moment" in a conversation mean to you?

Select an answer:

When the other one falls silent or looks my way. When I feel that my words can make a difference. WhenSomething internally compels me to speak. When others stop talking and it is silent. At the moment when a connection appears with what I know.

How do you perceive a conversation where the other person frequently just nods?

Select an answer:

I feel like he/she is really listening. I'm not sure if he really understands what I'm saying. I will start speaking more concisely and with fewer details. I'll try to ask him for his opinion. I take it as a sign that I should quit.

What encourages you the most to continue the conversation?

Select an answer:

Curious questions and a glance into the eyes. Nodding in agreement. When someone adds to my thought. Silence that creates space. Personal enthusiasm for the topic.

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