Personality tests and articles for better self-awareness, thinking and decision-making | Smolfi
  1. Communication and relationship skills
  2. Active listening
  3. Active listening
  4. Imagine that a friend is telling you about their problem, but you are tired and have your own worries. How do you react?

Communication and relationship skills

  • Communication
  • Empathy
  • Conflict situations
  • Social skills
  • Assertiveness
  • Criticism and feedback
  • Communication skills
  • Nonverbal strength
  • Clear message
  • Cultural empathy
  • Feedback
  • Compromise
  • Active listening
  • Building trust
  • Maintaining contacts
  • De-escalation
  • Client communication
  • Speech shadowing
  • Conversation windows
  • Consent and sharing
  • Lightness in dialogue

Imagine that a friend is telling you about their problem, but you are tired and have your own worries. How do you react?

Communication and relationship skills

  • Communication
  • Empathy
  • Conflict situations
  • Social skills
  • Assertiveness
  • Criticism and feedback
  • Communication skills
  • Nonverbal strength
  • Clear message
  • Cultural empathy
  • Feedback
  • Compromise
  • Active listening
  • Building trust
  • Maintaining contacts
  • De-escalation
  • Client communication
  • Speech shadowing
  • Conversation windows
  • Consent and sharing
  • Lightness in dialogue

  • I will try to concentrate and at least indicate to him that I am listening to him.
  • I admit that I am tired and suggest that we talk later.
  • I am trying to respond, even if just superficially, so that I don't come across as rude.
  • I will ask him for more details to buy some time to concentrate.
  • I will quickly change the topic to something less demanding.

Active listening Start →

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