Learn how to talk about feelings without creating unnecessary tension. Practical questions and exercises help bring emotional intelligence into the workplace.
Start with a simple question: What would help you continue working in this situation? Instead of making assumptions, you can invite specific answers and gain a better understanding of your colleagues’ needs. This blog introduces techniques you can use in meetings, when giving feedback, and in difficult conversations. It shows you how to name an emotion without blaming anyone, listen attentively, and agree on a next step. This can make communication clearer and teamwork smoother.
Interested in this topic? Read more: Emotions as the secret engine of team collaboration: How their expression shapes leaders and enhances performance
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