Discover why assertiveness is neither harshness nor passivity, and how it helps managers express their views while maintaining respect.
Silence can seem calm, while a firm tone may come across as stern—but the true meaning of communication also depends on what is left unsaid. An assertive approach combines expressing your own position clearly with a willingness to listen to others. In this article, you’ll explore the differences between being passive, being aggressive, and communicating with balance, and find exercises to help you recognize these patterns in workplace conversations.
Interested in this topic? Read more: Assertive Manager: The Key to Effective Leadership and Personal Growth
Want to find out where you stand personally? Take a short test at the end of the page and gain a better understanding.