Use one sentence in your next conversation

Notice what’s within your control during a conversation

Choose a recurring situation where the stakes are low. Perhaps you tend to agree to help before checking your calendar. Prepare a sentence: “I’ll check what I already have planned and get back to you this evening.” Then set a reminder so you follow through.

After the conversation, ask yourself three questions. Did I make it clear what I can do? Did I follow through on the next step we agreed? What would I make shorter or more specific? The other person may respond in different ways. Focus your reflection on what was within your control.

Practice. Choose one real conversation coming up in the next few days. Say your opening line out loud, along with a brief response you can use if the person asks again.

When people ask you for help, you tend to agree straight away and only later realise you have other commitments. How will you plan your first practice?

Assertiveness in Practice – Clear Boundaries, Even Under Pressure

Continue the training

Enter your email address to continue the training.