Read non-verbal cues in context

One gesture doesn’t reliably reveal someone’s intentions

During a meeting, a colleague has their arms crossed and is looking away from the screen. You might notice that they seem less engaged, but you can’t be sure from this alone that they disagree or are bored. They might be cold, thinking, or looking at another document.

Treat cues as a reason to be curious, not as proof. Consider them alongside what the person says and what’s happening in the situation. If you need to know their opinion, ask directly. People differ in personality, cultural background, health, and how they process information; there’s no single right way to make eye contact or hold your body.